Terms and Conditions

Last Updated: June 29, 2025

Welcome to SkinAI! These Terms and Conditions ("Terms") govern your access to and use of the SkinAI mobile application (the "App"), provided by [Your Company Name] ("we", "us", or "our").

By downloading, installing, accessing, or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the App.

PLEASE READ THESE TERMS CAREFULLY, ESPECIALLY THE PROVISIONS REGARDING MEDICAL DISCLAIMER, LIMITATION OF LIABILITY, AND DISPUTE RESOLUTION.

1. Acceptance of Terms

By creating an account, accessing, or using the App, you signify that you have read, understood, and agree to be bound by these Terms. We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms within the App and, where appropriate, by other reasonable means. Your continued use of the App after the effective date of the revised Terms constitutes your acceptance of the changes.

2. The App Service

The App provides a feature that allows users to take a selfie or upload an image of their face. Using artificial intelligence (AI) models, the App analyzes the image to provide feedback, insights, and suggested corrective actions related to various skin metrics.

3. Medical Disclaimer


THE APP'S AI-GENERATED FEEDBACK AND RECOMMENDATIONS ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE APP DOES NOT PROVIDE MEDICAL ADVICE.

  • Always seek the advice of a qualified healthcare professional, such as a dermatologist or physician, with any questions you may have regarding a medical condition or before making any decisions about your health or skincare regimen.

  • Never disregard professional medical advice or delay in seeking it because of something you have read or learned through the App.

  • We do not endorse or recommend any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned in the App. Reliance on any information provided by the App is solely at your own risk.

  • The AI models used by the App are based on general data and do not account for individual medical history, allergies, specific conditions, or other factors that a licensed medical professional would consider.

4. User Eligibility

There is no minimum age requirement to use the App. However, if you are a minor in your jurisdiction, you represent and warrant that you have obtained parental or guardian consent to use the App and agree to these Terms.

5. Account Registration and Security

You may be required to register an account to use certain features of the App. You agree to:

  • Provide accurate, current, and complete information during the registration process.

  • Maintain the security of your password and identification.

  • Maintain and promptly update your registration data, and any other information you provide to us, to keep it accurate, current, and complete.

  • Be solely responsible for all activities that occur under your account.

  • Immediately notify us of any unauthorized use of your account or any other breach of security.

6. Data Privacy and User Content

  • Image Data (Selfies): For facial scan images, we will not store these images on our servers. All image processing and storage for these specific photos will occur locally on your device.

  • Other User Data: Data such as responses to onboarding questionnaires, scan results (e.g., scores for different skin metrics and summaries), and context shared by the user (e.g., current skincare products used, lifestyle questions like stress/tiredness levels) will be stored on our secure servers.

  • No Medical Records: We do not ask for or store your prior medical records. Our analysis is based purely on the uploaded selfie and the contextual information you provide within the App.

  • Use of Data: We collect and use your data in accordance with our Privacy Policy. By using the App, you consent to such collection and use and warrant that all data provided by you is accurate.

  • User Submissions: Other than your selfies for analysis and responses to specific questions within the App, you will not be able to submit any other content (e.g., comments, reviews, posts).

7. Intellectual Property

  • The App, including its design, text, graphics, images, video, information, and the underlying AI models (except for the underlying OpenAI models used for inference, which are subject to OpenAI's terms), and the selection and arrangement thereof, is the proprietary property of [Your Company Name] and its licensors, and is protected by copyright, trademark, patent, and other intellectual property laws.

  • Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the App for your personal, non-commercial use.

  • You acknowledge that all rights, title, and interest in and to the App (excluding any OpenAI intellectual property), including all intellectual property rights therein, are and will remain with [Your Company Name].

  • You agree not to modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the App or any part thereof.

8. Subscriptions and Payments

  • The App offers subscription plans (e.g., weekly subscription for a certain number of scans).

  • Payment for subscriptions will be made through the payment options supported by the App (e.g., in-app purchase mechanisms provided by Apple App Store or Google Play Store). You agree to abide by the terms and conditions of the respective app store for all purchases.

  • Refunds: All subscription payments are generally non-refundable. Refunds will only be considered on an exceptional, case-by-case basis at our sole discretion. Any such refunds will be processed in accordance with the policies of the relevant app store.

  • You are responsible for all charges and fees associated with your account, including applicable taxes.

9. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Using the App for any illegal purpose or in violation of any local, state, national, or international law.

  • Attempting to gain unauthorized access to the App, other accounts, computer systems, or networks connected to the App.

  • Interfering with or disrupting the integrity or performance of the App or the data contained therein.

  • Attempting to call AI models for tasks or purposes other than those intended by the App.

  • Engaging in any hacking-related activities.

  • Circumventing any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the App.

  • Using the App for any commercial purpose without our express written consent.

10. Termination

We may, in our sole discretion, suspend or terminate your access to the App, without prior notice or liability, for any reason whatsoever, including but not limited to:

  • Breach of these Terms.

  • Engaging in illegal activity, including but not limited to attempting to call models for other tasks, non-payment for subscriptions, or hacking-related activities.

  • Any conduct that we, in our sole discretion, believe is harmful to us, the App, or other users.

Upon termination, your right to use the App will immediately cease.

11. Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF THE AI-GENERATED FEEDBACK. WE MAKE NO WARRANTY THAT: (A) THE APP WILL MEET YOUR REQUIREMENTS; (B) THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE APP WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE APP WILL MEET YOUR EXPECTATIONS.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [YOUR COMPANY NAME], ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APP; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE APP; (C) ANY CONTENT OBTAINED FROM THE APP; AND (D) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APP (WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE APP DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name] and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms or your use of the App.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

15. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND [YOUR COMPANY NAME] HAVE AGAINST EACH OTHER ARE RESOLVED.

  • Informal Resolution: You agree that before initiating any formal dispute resolution, you will first contact us at [Your Support Email Address] and attempt to resolve the dispute informally by providing a brief, written description of the dispute and your contact information. We will work in good faith to resolve the dispute with you.

  • Binding Arbitration: If an informal resolution is not reached within sixty (60) days of your initial contact, you and [Your Company Name] agree to resolve any claims, disputes, or controversies (whether in contract, tort, or otherwise, and whether pre-existing, present or future, and including statutory, consumer protection, common law, intentional tort, injunctive and equitable claims) between you and us arising from or relating to these Terms or the App by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its Rules.

  • Arbitration Rules: The arbitration will be conducted in English, by a single arbitrator appointed in accordance with the SIAC Rules. The arbitration shall take place in Singapore.

  • Waiver of Class Actions: YOU AND [YOUR COMPANY NAME] AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and [Your Company Name] agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

  • Exceptions: Notwithstanding the foregoing, either party may bring an action in a court of competent jurisdiction for injunctive or other equitable relief seeking to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.


16. Miscellaneous

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and seventh rank regarding the use of the App.

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

  • No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

  • Contact Information: If you have any questions about these Terms, please contact us at skinaidev@gmail.com .